Dr. Lupo captures an astounding number of leads through the off hour patients chatbot!
How the Lupo Center for Aesthetic and General Dermatology engages with site visitors and Boosts Customer Satisfaction with the Off Hour Patients Chatbot
The Challenge
In March 2018, Dr. Lupo began experimenting with Off Hour Patient chatbot as part of their overall strategy to increase sales and their customer base. They needed a solution that
In March 2018, Dr. Lupo began experimenting with Off Hour Patient chatbot as part of their overall strategy to increase sales and their customer base. They needed a solution that
- used the moment when potential clients are interested in their services
- actively engage with these potential leads
- provided robust analytics and reporting capabilities to prove the ROI of their chat program.
The Solution
Shortly after implementing the Off Hour Patients they started to see immediate results. Inquiries and appointment requests started to flow in. On a good week they received upto 30 new leads through the chatbot alone. This was without any additional effort from their end!
Shortly after implementing the Off Hour Patients they started to see immediate results. Inquiries and appointment requests started to flow in. On a good week they received upto 30 new leads through the chatbot alone. This was without any additional effort from their end!
65
QUERIES FROM NEW PATIENTS!98
LEADS IN THE MONTH OF MAY!48
TENTATIVE APPOINTMENTS BOOKED!
About the Lupo Center for Aesthetic and General Dermatology
Since 1983, Mary P. Lupo, M.D., has been at the forefront of non-surgical skin rejuvenation. She realized at that time the desire for patients to look younger without the downtime and serious risks associated with surgery, as well as the importance of preventative care and maintenance of correction once it was achieved. She began using innovative combination protocols for her patients.
To address a patient’s unique dermatologic needs takes expertise, and Dr. Mary Lupo has many years of education, training and experience. A Board Certified Dermatologist, Dr. Lupo is also an Allergan Diamond Level injector and certified trainer for Botox, Dysport, Juvederm, Juvederm Voluma, Restylane, Perlane and Sculptra. Her reputation as an expert and educator in all aspects of non-surgical skin rejuvenation is well recognized locally and around the world.
Why OFF HOUR PATIENTS
Off Hour Patients Chatbot puts you right in front of the visitor immediately. It opens a portal to create that instant dialogue between the visitor and the practice.” Off Hour Patients helps to instantly engage with the potential customer and capture the information they are looking for and their contact information through a friendly dialogue.
Ready to get started with Off Hour Patients ?
Start your 14-day trial today!
Since 1983, Mary P. Lupo, M.D., has been at the forefront of non-surgical skin rejuvenation. She realized at that time the desire for patients to look younger without the downtime and serious risks associated with surgery, as well as the importance of preventative care and maintenance of correction once it was achieved. She began using innovative combination protocols for her patients.
To address a patient’s unique dermatologic needs takes expertise, and Dr. Mary Lupo has many years of education, training and experience. A Board Certified Dermatologist, Dr. Lupo is also an Allergan Diamond Level injector and certified trainer for Botox, Dysport, Juvederm, Juvederm Voluma, Restylane, Perlane and Sculptra. Her reputation as an expert and educator in all aspects of non-surgical skin rejuvenation is well recognized locally and around the world.
Why OFF HOUR PATIENTS
Off Hour Patients Chatbot puts you right in front of the visitor immediately. It opens a portal to create that instant dialogue between the visitor and the practice.” Off Hour Patients helps to instantly engage with the potential customer and capture the information they are looking for and their contact information through a friendly dialogue.
Ready to get started with Off Hour Patients ?
Start your 14-day trial today!
